Refund policy
Refund & Return Policy – Waseem Sons
At Waseem Sons, every piece of jewellery is crafted with care and precision.
If for any reason your purchase doesn’t meet your expectations, we’re here to help.
Returns & Exchanges
We accept returns and exchanges within 30 days of delivery.
Items must be unused, unworn, and in their original packaging.
Exchange Option
Need a different size or design?
We’re happy to offer an exchange for another item of equal or higher value (price difference applicable).
Non-Returnable Items
Custom-made pieces and items purchased during a sale or promotion are not eligible for return or exchange.
Return Process
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Email us at info@waseemsons.com within 7 days of receiving your order.
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Our team will guide you through the process and share the return address.
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Once we receive your item and verify its condition, your exchange or refund will be processed within 5–7 business days.
Refunds
Approved refunds will be processed to your original payment method.
Please note that shipping and handling fees are non-refundable.
Return Shipping
Customers are responsible for the return shipping cost unless the item is defective, damaged, or incorrect upon arrival.
✨ Our Promise:
We take pride in ensuring every Waseem Sons creation reaches you in perfect condition.
Your satisfaction means everything to us — we’ll always do our best to make things right.